Delivery & Shipping Info

Delivery in Boston MA & Portland ME

Delivery within 5 miles* of our Boston or Portland ME stores is FREE!  Just place your order of $50 or more, be sure you are within 5 miles, and choose 'Delivery' at checkout.  We'll pack your order & bring it to you on our next delivery day (Tuesday in Portland, Thursday in Boston).  Place your order by any Sunday to be sure everything you need is in stock & ready to be placed on your door.

Live a little farther?  If you're within 10 miles of either store*, it's still FREE for orders of $100 or more.

*East Boston deliveries are $5

Delivery to the Portland, ME Ferry Terminal

We're happy to bring your order to the cargo drop off at the Casco Bay Lines terminal in Portland ME, servicing the Casco Bay islands!  Ferry drops in the off-season (October through May) are made on Tuesday afternoon (check back for summer ferry drop schedule).  Please order by Sunday...if we don't have it in stock, we'll get it for you in time for delivery if we know by Sunday evening.

Shipping Information

Within the United States

The Fish & Bone has partnered with the US Postal Service and UPS to provide the fastest and most reliable shipping options available. Most ground shipping orders are shipped through the US Postal Service. Expedited, large orders and oversized items will be shipped through UPS. Most orders ship within 1 business day after credit card approval, please see below for more information on available shipping methods. Orders shipped to Hawaii or Alaska may be subject to additional shipping charges. We are unable to ship to PO boxes at this time.

Once your order ships you will receive a confirmation email with your US Postal Service or UPS Tracking Number. Orders may arrive in multiple packages as we ship directly from our stores and some items ship directly from the designer.

Ground Shipping - USPS Priority and UPS Ground Shipping - Two fast and affordable shipping methods for delivery within 2 to 6 business days depending on location. All orders ship from our Boston Massachusetts store location with orders shipping to the East Coast typically arriving in 2 to 3 days.

UPS 2-Day, and USPS Next Day Air - Guaranteed delivery with complete trackability from the time your order ships until it reaches your doorstep.

For time-sensitive shipments please call 857-753-4176.

Map

This map is a reference and does not guarantee delivery by a set date. The day your order ships does not count as a transit day. 

 

International Shipping

We ship globally through United States Postal Service.

 

Shipping Costs for Pet Food and Heavy or Oversized Items

Food and other oversized items may require an additional shipping surcharge. This surcharge will be noted on the product page and calculated during checkout.

 

Shipping Rates

Product Total (after discount Applied) Ground 2-Day Next Day Air
Up to $50 $7.95 $29.95 $59.95
$50 - $99 $9.95 $33.95 $64.95
$99 - $150 $10.95 $37.95 $69.95
$150 - $250 $19.95 $44.95 $79.95
$250 - $500 FREE $51.95 $89.95
Over $500 FREE $58.95 $104.95
*Shipping to Alaska or Hawaii may require an additional cost. We will notify you immediately if there are any issues with your order.

 

3rd Party Shipping

Certain items may ship directly from the designer and take slightly longer to arrive. These items will be marked in the Shopping Cart as "Ground Shipping Only."  If you would like expedited shipping on these items, please call us directly at 857.753.4176.

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