FAQs

  • Who did your logo?
    • Scott Nash created our logo.  The fish & bone illustrations in our logo come from the logo of our original store, Fetch.  That logo was created by Mary Anne Lloyd.
  • Do  you sell fish?
    • We actually don't sell fish, or anything for fish.  The fish in our name represents natural diets for cats. And the bone represents natural foods for dogs.
  • Do you sell crickets?
    • No we don't sell crickets.
  • Do you sell frogs?
    • No, we don't sell frogs either.
  • Do you have beta fish food?
    • Um, no, actually we just sell supplies for cats and dogs. But we sure appreciate that you'd think of us.
  • Do you have any indestructible dog toys?
    • For hard toys, we just might.  It depends on your dog.  For soft toys, well, so far, we haven't seen a fabric that can stand up to a set of jaws that's set on taking a toy apart.  But we can steer you toward soft toys that will take a long beating before calling it quits.  And we can show you toys that come with a satisfaction guarantee.  We've been evaluating dog toys since 1999 so we've got some ideas on what it takes to make a good one.
  • My cat throws up a lot.  That's just normal, right?
    • It may be common, but it's not normal to good health.
  • What's the best food I can feed my dog?
    • There is no one best food in the world for every dog at every stage of his or her life.  The best diet for your dog depends on your dog's age, activity level, health condition, weight and history.  When recommending foods we'll also take into account your lifestyle, where you live, and your budget.
  • I shouldn't give my dog any people food right?
    • That depends on what you mean by "people food".  If you mean French fries and ice cream, then we'd agree it's not a good idea because there's too much fat and sugar, and not enough protein.  If you mean fresh, ideally raw, meat and vegetables, then we think people food is great for most animals. Remember that most commercial pet foods, even when they start with the best ingredients, are highly processed.  We believe that whole, unprocessed foods are better for your pets.
  • I'm an animal lover and I'm vegan.  Can you tell me how to make my cat or dog vegan too?
    • Cats are 'obligate', or obligatory, carnivores, meaning they have to eat animal flesh to survive.  They need taurine for their hearts to function.  And their intestines are not designed to be able to extract the nutrients out of grains.  Wild cats eat some grains found in the bellies of their prey, but they're partially digested already.  Except in cases of extreme allergy, cats should never be vegetarian or vegan.  Dogs are omnivores. They thrive on a wide range of foods, including meat.  Biologically their bodies can survive on a meatless and dairy-less diet, but unless the dog has severe protein allergies, we agree with virtually all vets and animal nutritionists:  dogs should eat meat, fowl or fish protein regularly to thrive.
  • I can't stand the idea of feeding my pets meat or fish!  What do I do?
    • Get a bunny! Rabbits make great pets! Or get an aquarium (see FAQs 1-3)!
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